DISTANCE SALES CONTRACT
1. PARTIES
SELLER (COMPANY):
TOT RETAILING FOOD TEXTILE TOURISM INDUSTRY AND TRADE LIMITED COMPANY
Address: Birgi Mah. Birgi-Ödemiş Blv. No:6 Inner Door No:2, Ödemiş / İZMİR
Tax Office: Odemis
Tax Number: 8150464434
Website: www.shopsorita.com
Email: tugba@soritatextile.com
Phone: 0 (232) 531 50 80
BUYER (CONSUMER):
Name Surname: [Entered during order]
Address: [Entered when ordering]
Phone: [Entered when ordering]
Email: [Entered at time of order]
By approving this contract, the BUYER agrees to pay the price of the product or service ordered, the shipping cost and any other additional fees.
TOPIC 2
This contract regulates the rights and obligations of the parties within the scope of the Consumer Protection Law No. 6502 and relevant regulations regarding the sale and delivery of the product ordered by the BUYER through the www.shopsorita.com website.
3. PRODUCT INFORMATION SUBJECT TO THE CONTRACT
The type, quantity, brand/model, colour, number, sales price including taxes and payment method of the product(s) are specified in the preliminary information form presented to the BUYER before the order.
4. GENERAL PROVISIONS
4.1. The BUYER accepts that he/she has read and understood the basic characteristics of the contractual product, sales price, payment method and delivery information on the www.shopsorita.com website and approved it electronically.
4.2. The product subject to the contract shall be delivered within the period determined according to the BUYER's place of residence, provided that it does not exceed the legal 30-day period. Otherwise, the BUYER has the right to terminate the contract.
4.3. SELLER is obliged to deliver the products in full and in accordance with the specifications specified in the order, together with documents such as warranty certificate and user manual.
4.4. If the product is out of stock or cannot be supplied for other reasons, the SELLER may notify the BUYER within 3 days and offer another product of equivalent quality or refund the fee within 14 days.
4.5. If the BUYER cancels the order, the refund for payments made by credit card may take a few business days depending on the bank procedure. The SELLER cannot be held responsible for this period.
4.6. If the credit card that the BUYER places an order with belongs to someone else, the SELLER reserves the right to request documentation for security purposes. If the required documents are not presented, the SELLER has the right to cancel the order.
5. RIGHT OF WITHDRAWAL
5.1. The BUYER may exercise his/her right of withdrawal within 14 days from the delivery of the product without giving any reason and without paying any penalty.
5.2. In order to exercise the right of withdrawal, written notice must be sent to tugba@soritatextile.com and the product must be sent as follows:
5.3. The product price will be refunded to the BUYER within 14 days after the withdrawal notice reaches the SELLER.
5.4. The right of withdrawal cannot be exercised in case of personalized production, hygiene products (underwear, swimsuit, personal care), opened products and products that cannot be resold.
6. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal does not apply to the following products:
7. DEFAULT EVENT AND ITS LEGAL CONSEQUENCES
If the BUYER makes the payment by credit card and goes into default, he/she agrees to pay interest and cover any damages that may occur in accordance with the contract with the bank. The SELLER reserves the right to claim damages arising from the default.
8. COMPETENT COURT
In disputes that may arise from this contract, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence are authorized within the monetary limits determined each year by the Ministry of Trade.
9. ENFORCEMENT
When the BUYER places an order through www.shopsorita.com , he/she declares that he/she has read, understood and accepted this contract with all its terms. This contract comes into force upon completion of the order.